Customer Service Is Dead
Customer Service Is Dead
Classic examaple---any DMV office. Dad went there recently to replace his handicap signs. Just had them renewed six months ago, but the plastic on both of them deteriorated to the point that if you just picked one up to hang it on the rearview mirror--a piece of it would break off. So it is his turn at the window of doom and the demon from behind the counter says to him---'so what are you here for'---dad replies-'I need to get these tags replaced, they are falling apart'. the demon then replies-'''you know, if you would just keep these on your visor, they would not be in this shape'''''' Dad was speechless. His bottom lip fell down on his feet. If you know my husband, he is meticulous and takes care of EVERYTHING! That is why we still drive a 14 year old car, and we never have to replace anything just because it is old. The demon from behind the counter takes one of the cards from him and charges him $5 and gives him a new on. Dad says to her='Mam, would you do this one too?' The demon, now establishing her residence as a bungalow in hell replies-'YOU SHOULD HAVE GIVEN BOTH OF THEM TO ME AT THE SAME TIME< NOW MY BREAKFAST IS GETTING COLD!!!!!' Demon takes a bit of her biscuit and makes some kind of gurgling sound, grabs the card from dad, comes back with a new one, charges another $5 and says NEXT!!!! Dad, being the gentleman that he is and not purposely moving slow, but taking the momemt to put his receipts in his wallet, balancing himself with his cane and picking up his new tags (which by the ways are a different quality plastic then the ones he had just replaced), excuses himself and humbly leaves the counter, opens the door for the next victim coming in to the DMV office, sighs and moves on to his next destination.
Classic examaple---any DMV office. Dad went there recently to replace his handicap signs. Just had them renewed six months ago, but the plastic on both of them deteriorated to the point that if you just picked one up to hang it on the rearview mirror--a piece of it would break off. So it is his turn at the window of doom and the demon from behind the counter says to him---'so what are you here for'---dad replies-'I need to get these tags replaced, they are falling apart'. the demon then replies-'''you know, if you would just keep these on your visor, they would not be in this shape'''''' Dad was speechless. His bottom lip fell down on his feet. If you know my husband, he is meticulous and takes care of EVERYTHING! That is why we still drive a 14 year old car, and we never have to replace anything just because it is old. The demon from behind the counter takes one of the cards from him and charges him $5 and gives him a new on. Dad says to her='Mam, would you do this one too?' The demon, now establishing her residence as a bungalow in hell replies-'YOU SHOULD HAVE GIVEN BOTH OF THEM TO ME AT THE SAME TIME< NOW MY BREAKFAST IS GETTING COLD!!!!!' Demon takes a bit of her biscuit and makes some kind of gurgling sound, grabs the card from dad, comes back with a new one, charges another $5 and says NEXT!!!! Dad, being the gentleman that he is and not purposely moving slow, but taking the momemt to put his receipts in his wallet, balancing himself with his cane and picking up his new tags (which by the ways are a different quality plastic then the ones he had just replaced), excuses himself and humbly leaves the counter, opens the door for the next victim coming in to the DMV office, sighs and moves on to his next destination.